Cookies Policy
COOKIE POLICY
At D.Franklin, we use cookies and similar technologies to ensure the proper functioning of our website, improve your browsing experience, analyse website usage and, where applicable, show you personalised advertising.
This Cookie Policy explains what cookies are, what types of cookies we use, for what purposes, the legal basis for their use, how you can configure or reject them, and how you can withdraw your consent at any time.
WHAT ARE COOKIES?
Cookies are small files that are downloaded to the user’s device when accessing certain websites. They allow a website, among other things, to store and retrieve information about a user’s browsing habits or device.
Cookies may be used to recognise the user, remember preferences, keep a session active, manage the shopping cart, analyse website usage or display personalised advertising, depending on the information they contain and how they are used.
Cookies do not damage your device. Their main purpose is to enable technical functionalities, improve the user experience and help us detect errors or improve our services.
WHAT TYPES OF COOKIES DOES THIS WEBSITE USE?
ACCORDING TO THE ENTITY THAT MANAGES THEM
- First-party cookies: cookies sent to the user’s device from a domain managed by D.Franklin and from which the requested service is provided.
- Third-party cookies: cookies sent to the user’s device from a domain not managed by D.Franklin, but by another entity that processes the data obtained through cookies.
ACCORDING TO HOW LONG THEY REMAIN ACTIVE
- Session cookies: cookies designed to collect and store data while the user accesses the website. They are deleted when the browser is closed.
- Persistent cookies: cookies in which data remains stored on the device and may be accessed and processed for a period defined by the party responsible for the cookie.
ACCORDING TO THEIR PURPOSE
- Technical or necessary cookies: necessary for browsing and the proper functioning of the website. They allow, for example, cart management, checkout, basic preference storage, security, traffic control and access to secure areas.
- Personalisation cookies: allow information to be remembered so that the user can access the website with certain characteristics, such as language, region, currency or display preferences.
- Analytics or measurement cookies: allow us to quantify the number of users and analyse how they use the website in order to improve our products, services and browsing experience.
- Advertising cookies: allow advertising spaces on the website or third-party platforms to be managed.
- Behavioural advertising cookies: store information about user behaviour obtained through observation of browsing habits, allowing profiles to be created in order to display personalised advertising.
LEGAL BASIS FOR THE USE OF COOKIES
- Technical or necessary cookies: do not require consent, as they are essential for the operation of the website and the provision of the service requested by the user.
- Analytics, non-essential personalisation, advertising and behavioural advertising cookies: will only be installed if the user has previously given consent through the cookie banner or settings panel.
COOKIES USED ON THIS WEBSITE
This website operates on Shopify and may use first-party and third-party cookies necessary for browsing, order management, shopping cart, security, analytics and marketing.
| Cookie | Provider | Purpose | Type | Approximate duration |
|---|---|---|---|---|
| _shopify_y | Shopify | Store analytics and browsing behaviour tracking. | Analytics | 1 year |
| _shopify_s | Shopify | Store session analytics. | Analytics | 30 minutes |
| _shopify_sa_p | Shopify | Analytics related to marketing and referrals. | Analytics / Marketing | 30 minutes |
| _shopify_sa_t | Shopify | Analytics related to marketing and referrals. | Analytics / Marketing | 30 minutes |
| _orig_referrer | Shopify | Identifies the source page from which the user arrives. | Analytics | 2 weeks |
| _landing_page | Shopify | Records the user’s landing page. | Analytics | 2 weeks |
| cart | Shopify | Manages the shopping cart. | Necessary technical | Variable |
| cart_sig | Shopify | Ensures cart integrity and security. | Necessary technical | Variable |
| cart_ts | Shopify | Records temporary cart information. | Necessary technical | Variable |
| checkout_token | Shopify | Allows the checkout process to be managed. | Necessary technical | Variable |
| secure_customer_sig | Shopify | Allows secure customer authentication. | Necessary technical | Up to 1 year |
| storefront_digest | Shopify | Allows secure access to the store when password or authentication is required. | Necessary technical | Variable |
| localization | Shopify | Remembers country, language or regional preferences. | Personalisation | Variable |
| _ga | Google Analytics | Distinguishes users and enables website usage statistics. | Analytics | Up to 2 years |
| _ga_* | Google Analytics | Maintains session status and usage statistics. | Analytics | Up to 2 years |
| _gid | Google Analytics | Distinguishes users for statistical purposes. | Analytics | 24 hours |
| _gat | Google Analytics | Limits the request rate. | Analytics | 1 minute |
| _gcl_au | Google Ads | Measures conversions and advertising effectiveness. | Advertising | Up to 3 months |
| IDE | Google / DoubleClick | Displays personalised advertising and measures ad performance. | Behavioural advertising | Variable |
| _fbp | Meta | Identifies browsers to deliver advertising and measure conversions. | Advertising | Up to 3 months |
| fr | Meta | Enables ad delivery, measurement and improvement. | Behavioural advertising | Up to 3 months |
| __zlcmid | Zendesk | Enables customer service or chat functionalities. | Technical / Support | Variable |
Note: The above list may vary depending on the tools active at any given time, the integrations installed on Shopify and the user’s consent settings. D.Franklin will update this Cookie Policy whenever relevant changes are made to the cookies used.
THIRD-PARTY PROVIDERS
We may use third-party services that install cookies or similar technologies when the user has given consent, unless they are necessary technical cookies.
| Provider | Purpose | More information |
|---|---|---|
| Shopify | Operation of the online store, cart, checkout, security, preferences and ecommerce analytics. | View policy |
| Google Analytics | Measurement and analysis of website usage. | View policy |
| Google Ads / DoubleClick | Campaign measurement, conversions and personalised advertising. | View policy |
| Meta | Campaign measurement, audiences, conversions and personalised advertising. | View policy |
| Zendesk | Customer service, support and contact functionalities. | View policy |
INTERNATIONAL TRANSFERS
Some service providers may be located outside the European Economic Area or may process data from third countries. In such cases, D.Franklin will adopt the appropriate safeguards provided for under applicable data protection regulations, including, where applicable, adequacy decisions, standard contractual clauses approved by the European Commission or other legally valid mechanisms.
MANAGEMENT, SETTINGS AND WITHDRAWAL OF CONSENT
The user may accept, reject or configure the use of non-essential cookies through the cookie banner or settings panel available on the website.
Non-essential cookies will not be installed until the user has given consent. The user may withdraw or modify consent at any time from the cookie settings panel.
In addition, you can allow, block or delete cookies installed on your device by configuring your browser settings. Please note that if you block certain technical cookies, some website functionalities may not be available or may not work properly.
You can find information on how to configure or disable cookies in the main browsers at the following links:
CONSENT
When accessing the website, the user may accept all cookies, reject them or configure their preferences. Consent will be freely given, specific, informed and unambiguous.
Simply browsing the website does not imply acceptance of non-essential cookies.
The user may withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
RELATIONSHIP WITH THE PRIVACY POLICY
Where the use of cookies involves the processing of personal data, such processing will be carried out in accordance with our Privacy Policy and the applicable data protection regulations, including Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
UPDATES TO THE COOKIE POLICY
D.Franklin may update this Cookie Policy when there are changes to the cookies used, providers, website settings or applicable regulations.
The current version will be the one published on this page.
MORE INFORMATION
For more information about the use of cookies or the processing of your personal data, you can contact us through the Contact Form.
